Because of these complaints, we’ve given this casino 3,566 black points in total. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Continue reading our Extreme Spins Casino review to find out more about this casino and determine if it’s the right fit for you. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the reviews you read on Trustpilot. Companies can ask for reviews via automatic invitations.

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Ensuring a secure gaming environment involves using SSL/TLS for data encryption. Streamlining withdrawals requires specific actions. Timelines depend on method, ranging from hours to days. Extreme spins provides diverse deposit methods with realistic minimums. High-volatility games by Playtech and Yggdrasil excite thrill-seekers.
The player from Germany had been waiting for her withdrawal for 6 weeks, despite being told by support that it would be processed soon and that their processing time was up to 21 days. The player from Austria repeatedly requested self-exclusion from the casino due to gambling addiction, but despite informing them via email, his account remained active and he continued to receive daily bonuses. The player from the United Kingdom requested account closure due to a gambling addiction but has not received a response from the casino for several days. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Many online casinos have clear limits on how much players can win or withdraw. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Payment methods — deposit rules, withdrawal speed & withdrawal limit

While it doesn’t have the same regulatory oversight as UK-licensed casinos, I found the experience to be smooth, secure, and genuinely enjoyable. I spent most of my time trying out their slots, but I also really enjoyed the live casino section. The game library is massive—over 6,000 titles the last time I checked—with everything from classic slots and jackpots to live dealer tables and crash games. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino screenshots

Despite reaching out to the finance department multiple times, he had not received a response. The player was informed that he could reopen the complaint if he chose to resume communication. The Complaints Team had attempted to mediate with the casino, but the casino had not responded to their efforts. See the ‘Bonuses’ section of this review for more details and to find out which offers are available to you. Extreme Spins Casino has a slow or bad customer support, judging by the results of our testing. We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Extreme Spins Casino to be unfair.

Please do not waste your money here it…

Learn about Trustpilot’s review process. Anyone can write a Trustpilot review. The worse sites ever I am pritty sure its not even legitimate please dont waste your time and money on here like I have I think the site is a scam seen a review saying they have a fake license wish I had seen that before playing, avoid at all cost trust me you’ll never get your money back I will obviously write new report if money is sent to me but its been 23 days and have lost hope

Casino games at Extreme Spins — slots, live casino & table games

• Timelines depend on method, ranging from hours to days.
• Since we have only collected reviews from 3 players, Extreme Spins Casino does not have a User satisfaction score yet.
• Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
• Extreme Spins Casino offers a unique experience for both seasoned players and beginners.
• The player from the United Kingdom had requested a withdrawal of her £400 winnings one month ago after successfully passing ID and security checks.

Consequently, the complaint was closed as ‘unresolved’, which may have negatively impacted the casino’s rating. He was informed to wait 7-28 business days for processing but had yet to see any approval after nearly three weeks. The Complaints Team had attempted to mediate by reaching out to the casino for clarification on the delay, but no response was received from the casino. The player could reopen the complaint in the future if she chose to resume communication. Consequently, the complaint was closed as unresolved, which may have impacted the casino’s overall rating and potentially influenced its future cooperation. The Complaints Team was unable to resolve the issue as the casino had a No Reaction Policy in place, ignoring multiple attempts to negotiate.
I had a few questions when I started, and their live chat support was helpful and responsive. When I joined, I noticed there were several deposit offers available, along with free spins and reload bonuses. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 Consequently, the complaint was marked as “unresolved,” with the hope that this might influence the casino’s future conduct. He sought assistance in closing his account and obtaining a refund for the losses incurred during the delay.
Browse all bonuses offered by Extreme Spins Casino, including their no deposit bonus offers and first deposit welcome bonuses. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. All information about the casino’s win and withdrawal limit is displayed in the table. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review.
Extreme Spins casino review highlights providers like NetEnt, Novomatic, Nolimit City, and more. Peak times affect seat availability, so consider off-peak hours for a relaxed experience. Live casino lobbies feature blackjack, roulette, baccarat, and gameshows.

The player was advised that, due to the casino’s use of a fake license, there were no further avenues for reporting the issue. Consequently, the complaint was marked as “unresolved,” which could negatively affect the casino’s future safety rating. The Complaints Team attempted to contact the casino multiple times but received no cooperation. The Complaints Team reached out to the casino multiple times but received no response. The player from Germany faced delays in withdrawing his winnings from extremespins29.com, having requested the withdrawal on August 11, 2025, despite being fully verified. A follow-up had been scheduled for 6 days later to check on the status of her withdrawal, but due to a lack of response from her, the complaint was closed.
Based on the revenues, we consider it to be one of the smaller online casinos on the market. You may access the casino’s user reviews in the User reviews section of this page. However, the User satisfaction score is only calculated once a casino has 10 or more reviews. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

• As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers.
• Also like everyone says there’s no humans to contact just chat it’s who tell you same story every time you complain.
• Consequently, the complaint was closed as ‘unresolved’, which negatively affected the casino’s rating and allowed other players to be informed about her experience.
• However, it comes with both advantages and disadvantages that players should consider.
• He was informed to wait 7-28 business days for processing but had yet to see any approval after nearly three weeks.
• Consequently, the complaint was marked as “unresolved,” which could negatively affect the casino’s future safety rating.

Rated 2.9 on trustpilot.com, it holds a Safety Index of 13.45 on casino.guru. Each brand offers unique bonuses, game selections, and licenses. Efficient battery and https://www.extremespins.uk/ data use is prioritized, extending playtime. It supports both Progressive Web Apps (PWA) and native apps. Extreme Spins Casino offers a polished mobile experience. Players can connect through channels like live chat, email, and phone.